Common Questions
Quick answers on booking cars, tour packages, payments, refunds, visa, and travel services from our Lucknow team.
Frequently asked questions
Browse by section below. Can’t find your answer? Contact us on call or WhatsApp.
How to book
Fill the contact form or WhatsApp us. Share destination, travel date, number of people, and budget. We send package details and a quote within 2 hours on working days.
Yes. Hotels, days, sightseeing, car type, and budget can be changed as per your need. Tell us on the contact form, or call or WhatsApp us.
For India trips, book 2–4 weeks before travel. For abroad, book 4–8 weeks before. In summer, Diwali, and New Year, book earlier for better rates and availability.
Payment
We accept bank transfer (NEFT/IMPS), UPI, and cash at our Lucknow office. You get a receipt for every payment.
Yes. Some advance is needed to confirm hotel, flight, and car booking. The exact amount is shared in your quote before you confirm.
Cancel & refund
Cancellation rules depend on airline, hotel, and package supplier. We share the full policy in your quote before booking. Our team helps with all cancellation requests.
Refund is as per supplier rules after cancellation charges. It usually takes 7–21 working days for hotels and airlines.
Visa & documents
Yes. We help with visa papers for Dubai, Thailand, Singapore, Malaysia, Europe, USA, UK, and other countries — tourist and business visa both.
We guide for new passport and renewal — online form, documents, and Passport Seva Kendra appointment booking.
Car & bus rental
We have sedan, SUV, Innova Crysta, traveller (9–17 seater), mini bus (25–32 seater), and coach (up to 49 seater). Driver included for all bookings.
Yes. Lucknow airport pickup and drop are available — sedan and Innova with driver. Also available at major airports in India. Book alone or with a tour package.
Tour packages
Most packages include hotel, breakfast or meal plan, sightseeing, and car or traveller. Flight, visa, entry tickets, and personal expenses are shown separately in the quote.
Yes. Groups of 10 or more get better rates on packages and transport. Office and school groups can ask for a custom quote.